1 reviews | Active since Jan 2012
Worst service ever
Our Restonic Bali mattress did not last 2 months before it looked worse than our 12 year old mattress we replaced. Restonic approved a replacement mattress, however between Sleepmasters and their warehouse, we confirmed the delivery address to be the same as the initial delivery address 3x times, on the day of delivery they had the wrong address and didn't deliver the bed. About 40 calls during the week later, we confirmed the address again, and on the day of delivery, once again they had the address incorrectly. The warehouse does not answer the calls 95% of the time, you leave messages that no one responds to, and the delivery division manager Lincoln also is not able to carry out instructions nor properly manage his staff. Absolutely horrific from such a large company.
