WORST SERVICE EVER!!!!!!!!!!!!!!!!

I paid for a queen bed on 26th Jan at the Pretoria Central branch on van Der Walt Street. I explained to the Cynthia (salespeople) that I would be moving the following week and requested that the delivery must be made by Thursday. I called Cynthia on Wednesday to follow up on the delivery, she said she would get back to me but didn't. I called again on Friday morning and this time she did follow up and my bed was delivered that Friday afternoon around 4pm. Saturday morning while planning to start moving, I realized that they delivered a double bed instead of a queen bed. I immediately called Cynthia (around 6:30am) and she promised to investigate and try to resolve this issue. I got no joy from the phone calls that I received from them, I then decided to go to the store. When I got there I was told a million stories about being out of stock and that I should return the double bed and they would deliver the queen bed to my new place as soon as they got new stock. My question to them was where was I expected to sleep that night? We eventually came to an agreement that I would move with the double bed and use it without removing the plastic that it's covered in and that they will deliver the new bed. 2 weeks later and I'm still waiting for the correct bed to be delivered. If I don't call to follow up then I hear nothing from them. This is the worst service that I've ever experienced and I will never ever set foot at any Sleepmasters store!