Worst Company biggest lyres in the industry

I am extremely disappointed with the service I received from Sleepmasters at Clearwater Mall. On 22 November 2025, I was promised an air fryer as part of a promotion if I purchased a bed. Based on that promise, we proceeded with the credit application, which the manager informed us would take about one hour. Instead, it took three days, and during that time we received no proper communication from the store. After finally being informed that the credit application was successful, we were asked to come in and sign the documents. However, when we arrived, the manager suddenly told us that we would not be receiving the air fryer that was originally promised. To make matters worse, when I tried contacting Sleepmasters’ head office, I was sent from pillar to post, with no one willing to assist or take responsibility. When I eventually got through to the call center, the agent simply put the phone down in my ear, which is completely unacceptable behavior. This entire experience has been misleading, unprofessional, and *********. Promising a promotional item to secure a sale and then refusing to honor it—combined with the poor treatment from head office—shows a complete lack of customer care and integrity. This experience has caused unnecessary frustration and wasted our time. I expected far better service from Sleepmasters.