1 reviews | Active since Aug 2022
Useless service
Absolutely pathetic service! I wanted to buy a bed on 17 December. The shop said they charge over R800 for delivery. I stated that online offers free delivery. So they said I must then order online. I got an sms saying delivery will be on 22 December. We called them 3 times during the day, emailed and contacted them online. They just keep saying it will be delivered. No delivery. Contacted them again today and they just keep saying it's still in the 2-5 day delivery period. They don't anseer phones or offer any assistance in trying to cobtact the delivery courier. We are going back to Gauteng on the 26th and needed the bed delivered in Port Shepstone before that. We know for a fact the Port Shepstone store has stock of this bed. But their customer service just repeats the same nonsense. It is now 3pm on the 23rd and still no bed. Nobody should ever buy from Sleepmasters. They are masters of terrible service.
