SLEEPMASTERS WORST SERVICE EVER

The most disgusting, unprofessional service I have ever received in my life!!! Order for a Sealy Bed placed on the 14th of July. Bed received on the 6th of August 2024. After not even two months, on either side of the bed (my husband and I weigh under the maximum weight that bed can handle) are indents as deep as a bed that would be 20 years old. These endents do not disappear when not being slept on. Its the most uncomfortable sleep that has left both my husband and I with back pain. A complaint was put in at the beginning of October 2024. After numerous phone calls to every Tom **** and Harry, the shoving from this person to that person, and absolutely no progress until the 21st of October where Sealy has given authorisation to Sleepmasters for an exchange of the mattress, now the 11h of December 2024 and still NO PHONE CALL from a single soul. When I called this morning, they are still sending me from pillar to post. I have dialed so many different numbers. I am now at the point of loading this bed up, driving to the nearest sleepmasters, and dumping the ******* that they supp****, in the middle of their floor. I demand a refund. I will never in my life buy a single thing from them again, and will not speak any good about them to anyone!!!