Sleepmasters - Nothing but empty Promises

I requested a refund on 31st Dec 2021. As the store said there was stock, but warehouse failed to inform store stock is damaged. Upon delivery I was informed by sales agent telephonically only one bed will be delivered, as their 3/4 beds are damaged. I telephonically requested a refund on 30/12/2021 and was informed to visit store with bank statement and complete a refund request form. Which I did on 31.12.2021. Till this day I have not received my money. I was informed by the call centre that my refund was only processed on 7 January 2021. My advice do not buy anything from Sleepmasters. Once they have your money, they have no care in the world. I have spent countless amounts on fuel, airtime and personal time trying to get back my money, to this day i have received nothing but lies and empty promises.