Sleepmasters just a ****

I bought a bed at Sleepmasters Flamwood a year ago and encountered so many problems. Firstly the bed was delivered 5 months later because I was told that I made a special order. Secondly the pillows and matress protector that were supposed to come with it didnt arrive and I was told that the store is still waiting for stock. Three months later the mattress started having spring problems and I called the store to report the matter, the consultant said he will follow it up. Weeks passed and I made an enquiry again, I was told that "head office is closed due to Covid and all the deliveries have been stopped". November I enquired again and the consultant told me that they have been fired because of they couldnt reach their targets. I then decided to visit the branch to report faulty again and the consultant or new branch manager told me that the only order they see on the system of the purchase I made was of R6000 which was for the 153 cm bed and the one of 193cm has been cancelled and those who were working with those orders have been fired. I returned with my receipt that shows the bed I bought and I was still told about the cancellation that took place and there was also something about the receipt written cash and on the system is laybye. I then asked that lady to sort it out and give me a call and went back to work as I am the client with a problem and not sleepmasters employee. Two days later I went back to the store regarding feedback and I was told that there are lot of complains that the store is dealing with they will inform me when they get to my problem. I asked for the time frame and the manager told me that she cant tell me when will they sort out the perform as those who where fired for ***** are not there. I am so ****ed off with sleepmasters and if anyone would have told me before about the service and the way sleepmasters only cared about the money, I wouldn't have bought a bed there. I went there looking for quality and what did i receive. I paid a lot for a peaceful sleep but I'm just getting nightmares. I don't know as a client where do I fit in with companies politics, who got fired, what was captured on the system versus what I have. Why must I suffer like I am working at sleepmaster?