Sleepmasters horrible service

I am really not happy with this shop and regret making a purchase with them. I amde an online puchase on the 1st October and delivery was scheduled for the 5th saturday which i knew i was not gonna be available i still called teh call centre to move the delivery date which was for the 7/10/24 and the lady i spoke confirmed that it has been moved to monday and to my suprise on saturday i received a call from the delivery guy telling me he was by my gate and i advsed him that i have made arangements for a monday delivery and he told me he was not aware of those chnages and will trn back since there was no one to accept the delivery. Today i called the call centre agan and spoke to Mapula made sure this time ijot doen the name) and she advsed that the reschuduling was not done and will contact Head office but still i have not received any update asto what is happening. I eed the bed if i did not need it i was nt going to purschase nowshe does not know when i will get my bed and no feedback from the HO people.and when i aksed about the refund so i can go buy a bed elshwer she told me about 14working days which is crazy. I need my bed today as i have made teh arrengemnts and go through your recording to confirm my call and the conversations. your service really sucks and dissapointing.

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