1 reviews | Active since Jun 2020
Sleepmasters are the worst in the business
Your services are not up to standard and not on a competitive level. 1. Order placed and paid 24/04/2020 2. No communication from you on tracking of order 3. Your offices are unreachable 4. Live chat confirms a complaint has been logged on my behalf but still no follow up calls from your offices. 5. You make it impossible for one to get their refunds as this takes longer than normal time period. 6. Taking 2 months to deliver 1 bed, how many months would it take if I wanted maybe 2 beds? 7. There is no relationship between your online and physical stores, because I went to one of your branches and they told right away that there’s nothing they can do to help because I bought online. This almost felt like I bought from a different company given the treatment I received from the physical store. 8. Round of applause for such services, I’ve had the worst service from other companies but you guys have definitely taken it to newer heights. 9. Sms sent that lockdown restrictions are lifted and therefor you’ll deliver but still nothing. 10. When I try to track my order your system continues to say order is not found.
