Sleepmasters are ****mers

I bought a queen bed Restonic Barbados from sleepmasters Mams Mall 29.07.2023 the bed is making noise its not even 30 days after purchase I even paid it cash but now the shop and head office is not taking me serious,I am being told about a long procedure and protocol that needs to be followed, while I sleep uncomfortable yet my 5500 gone,