Sleepmasters Acornhoek - The Storeroom is a smoking room

I bought a bed from the Sleepmasters at Acornhoek Mall. Not only am I disappointed by the quality of the bed, but I am completely appalled by the lack of response to the email I sent. The mattress wreaks of cigarette smell, you would swear that the bed was stored in a smoking room. My entire room smells of cigarettes as though I am a smoker. I attempted to have the bed exchanged but due to the fact that I collected the bed myself and I moved 100 kms away, I have to return the bed to the actual store and not at the closest branch. The purchasing policy is absurd and my rights as a customer have been infringed. I would not recommend for anyone to buy a bed from Sleepmasters, especially the one at Acornhoek.