Sleepmasters

Three weeks to date with no response from the company or relevant retail store (Goldfields Mall) to replace a defective Seally mattress that was claimed and awarded by their supplier (Dreamland) on the 7th of February 2025. Repeated weekly calls to the store with no actionable response or call back with a resolution. Head office customer care can only log a complaint to the very same retail store that is already unable to resolve the matter. No area manager or any other form of management details may be provided for escalation according to their customer care.