Sleepmaster online are ********

On the 25th of December 2018 I ordered a bed a few other items from Sleepmaster online. It was written the bed will be delivered with 3 to 10 working days. 9 Jan 2019 was the 10th day and my items were still not delivered.

On the 15th of Jan 2019 I called them and to query about my order and I was shuffled around until I ran out of airtime.

The following week I was finally able to get hold of Angie on ********** who deals with online purchases and she told me the bed I ordered is out of stock.

On the 28th of Jan 2019 I phoned Angie and requested a refund, she told me to send my ID copy and bank statement. I sent her the documents on the 30th of Jan2019. She told me it will take 3-5 working days for me get my refund.

Today is the 11th of Feb 2019, I haven't received my money back. When I call ********** no one is picking up. When I call ********** which is the reception number no one is picking up either.

Andile G Mbongwe **********