Sleepmaster Klerksdorp(Bad Service)

I bought a bed and pillows on the 29th December 2017 on sleepmaster online shopping website and the advert was that if you buy before 12:00 you get same day delivery. I called their head office in Eastgate and they referred me to Klerksdorp sleepmaster as it was the closest home. I called the Klerksdorp branch and sent them the payment confirmation. Guess what I was told that the my payment is not reflecting yet my account was debited. Online payment debit the money immediately after confirmation is received by your bank yet they told me that funds are not showing. I told the manager that I did not do an EFT but a purchase on their website. I was told stories, I was treated like a *****. What an insult. I had to run after them for 2 weeks using my airtime to call them etc. I wanted them to refund my money the same way they debited it and they told me stories that i have to provide bank statement and that made me loose my mind as I'm not at fault here, they are with their *********** manager. You can just imagine the headache I went through. Eventually they delivered the bed but they did not deliver the pillows and I was never notified only found out when i called home to check what was delivered. I had bought the bed for my younger sister, the bed was delivered at my mom house hence I did not know that the pillow's were not delivered. I had to call the Klerksdorp branch again and enquire about the pillows and that's when I was advised that they are out of stock. The manager did not think it's wise to notify me. I called the manager late January 2018 again and he offered to give my me a small token to say sorry and he told me to choose between an garden Umbrella or kettle and I chose a kettle and told him to deliver it along with the pillows at my moms house. Till today it's the 10th of March they have not delivered the pilows and the kettle. I called them today and spoke to Ntombi who put me on hold for almost 10 munites and the lady finally came back and took a message for her manager to call me back and while I was talking she released the phone. I called again and got through to her again, I told her that was very rude to release the line while I'm still talking and she dropped the phone again. I called again and it was answered by the manager. I told the manager what Ntombi did, he defended Ntombi and said she did not drop the phone. I ask him are you saying I'm lying. He told me I'm rude and Im insulting them. Im bull****ting them. The very same person who treated me like a ***** even when he had the proof of payment in front of him. I'm mean I'm bound to be angry after the **** service I got from them since my purchase. I then requested head office number and he told me I should Google them. I mean really this person is the manager for heaven sake. I don't know how he got the job as he is clueless about customer service but hey. All I want is my stuff to be delivered so we can finish this deal once and for all. Hope to get a call from head office.