Sleepmaster counting sheep???? Sleepmasters Kriel

<p>Never ever use Sleepmaster Kriel. They deliver secondhand broken beds to you, but you pay for a new one. On top of that they lie and steel your money. Short version: Bought a bed on the 25th April (did not receive a receipt for the R200.00 delivery, basically *****ing my money) since they use a independant contractor for deliveries. 26th April contactor delivers bed, opens it and puts it in my room. Wrong bed, and Edblo and not the Sealy that I bought. 27th April, they pick up the bed, I gave them the plastic wrapping which they dumped in front of my house exchanged the bed with whomever had my bed. Delivered my bed to me, base material torn and mattrass dirty. Contractor phones Kriel Sleepmaster and they log a complaint. They leave the secondhand bed at my house. 2nd May, girl working at Sleepmaster logs the complaint at their Head office. 8 May Sealy phones me, if bed was not delivered in plastic wrapping they do not accept responsibility. 9 May Sleepmaster HO phones me, just wanted to know at which branch I bought the bed from. 11 May I phone Kriel, they will replace the base and give me scotch gaurd to clean the mattrass. I phone HO since this is not acceptable to me. Head office says they did an inspection at my house on the 9th of May, lying since no one was here. 18 May phone Kriel again, Thabane the manager will sort it out and get back to me no later than Wednesday the 24th of May. Phone again on the 1st June, no answer. Phoned Head office, case was already closed on the 11th May since there is nothing wrong with the bed. Logged a complaint again, I want my new bed that I paid for. Phoned Head office a week later, they keep reffering it back to Kriel Sleepmasters. They state they phoned me, no answer - Oeps where did you get my number from since the one you have is wrong 0800 something. Same response, Kriel does not answer their phone. I know they haven't been answering their phone for the last three weeks. Head office keeps referring it back to their Kriel branch, they are not able to reach them telephonically so nothing gets done about it. Head office is also not accepting responsibility for one of their brances since they know it is a independant contractor doing the deliveries. </p>