Sleepmaster bad service for my refund: Refund (Reference number:***)

With this reference number: Refund (Reference number:***)

I have written to the Sleepmasters regarding my refund which I signed on the 19 December 2022 because I was no longer interested in their product. Now they sending me from pillar to post. They’re service is pathetic including branch manager of Butterworth Thando

“The way I am so gatvol will get to the point, as per the reference number on the subject line clearly you can investigate to understand my matter. Today marks a month exactly since I have signed for my refund after been explained the process. As a matter of fact even in your website is indicated the refund takes 3 to 7 days to reflect on my bank account after it has been processed. When I went to the store we made sure everything was correct as I avoided delays.

Now all I want my money with immediate effect as I have made numerous contacts seemingly your staff doesn’t take me serious. Have no choice but to take action on this matter can’t wait any longer. I need my money with immediate effect tired of hearing sorry sorry even the so called team leader Louisa Baloyi was useless in attending my matter very disappointing.

No one is making contact with me instead every day I contact your company and the Butterworth store even know my number they ignore my calls which is bad.

Will wait for the in contact by Monday instead of pathetic explanation don’t want hear it anymore tired“