Seta and sleep masters Wonderpark- a complete disappointment 😞

SETA & WONDERPARK SLEEPMASTERS – A COMPLETE DISAPPOINTMENT Seta and Wonderpark Sleepmasters have been my worst nightmare. I purchased a bed from the Wonderpark Sleepmasters store November 2025 I logged a complaint due to defects with the bed. • On 22 November 2025, SETA sent an agent to my house to assess the bed. • Since that visit, I have received no feedback whatsoever. I have made countless follow-ups: • 23 December 2025 – I called the store. My number was taken, and I was promised a callback. No response. • 5 January 2026 – Same response, still no callback. • 15 January 2026 – Same again, no resolution. Today, I called and requested to speak to the store manager for answers. I was told she was having breakfast and would call me back at 10:00. I am still waiting. At this point, the lack of communication, accountability, and customer care is unacceptable. I have been patient for months, yet no one seems willing to give me answers or resolve the issue. Since I cannot get assistance through the proper channels, I am forced to raise this matter publicly. I expect SETA and Wonderpark Sleepmasters to urgently address my complaint and provide a clear resolution.