Refund

Early this year I when to sleep master in polokwane landrose mare street to laybye a Queen bed. I made three payments.The end of September I went there to cancel the laybye they said it will take 7 to 14 days to reflect into my account. Till today I haven't receive my cash back. Can you please assist me to get my money back. My name is Boikokobetso Mosoeu. Id number ***. My contact number is ***