Kark service

<p>I had a laybye with sleepmaster around March this year. I felt that I was not coping as I was in the financial crisis so today ********** 6 I went to cancel my laybye and I got the worst customer service in my whole life. Even the regional manager whom I felt will be more helpful than her staff was even more pathetic. I call headoffice several times using my phone but also I was taken back and forth with no joy. I spend two hours trying to get help in store until I finally gave up and left.</p> <p> </p> <p>The name of the so called regional manager who was very *********** and not customer savvy is : Julia Bretch. Dealing with JDG is quite scary now. They stole my money as they refused to payback my cancellation.</p>