Just another sham company

Bought a bed online - 1 week later I receive a message saying the bed has been delivered. - the day after the message I get a call from a delivery driver apologising that he cannot deliver the bed today as he has run out of time. - 2 days later (after a complaint) I get a call from Sleepmasters asking if the bed has been delivered.

10 days in total after ordering, no bed, no clue what is going on with this chaotic business.