1 reviews | Active since Feb 2011
I want my beds
I went into Sleepmasters and a credit application for two beds as I will be moving today before the lockdown. Paid a 20% for the beds and all I needed to do if wait for the delivery guys to bring my beds. Instead in the morning I get a call that in the evening their business has decided to suspend all credits even those that have been granted and awaiting delivery. Am left stranded with no beds and no money as I am being told I need to submit bank statements and wait 5 days for my refund. Who will sell me a bed during the lockdown after the 5 days. How unfair is that? I was on the phone for almost one hour trying to get hold of their head office who didnt assist me at all. The Lockdown announcement was done monday night the company needed to be proactive and make a call before I did the application. Am very unhappy and close to tears about how Ive been treatded by Sleepmasters.
