I am told they are out of stock and not sure when stock will be delivered as there is still 1bed on display the warehouse will not deliver my bed until the one on display is taken, so i should take the dirty bed on display which everyone tests drives for

I bought a sealy Columbia bed at sleepmasters von brandis branch... It's was on layby, order number ***6 Customer id *** Name: Ayanda Nkosi

I am told the bed is out of stock, i am pretty sure it was out of stock when i did my layby but they decided to not say anything because the lady checked on all you Gauteng branches and they all had 1 bed(on display) so it's not possible that stock ran out just when i finished my layby, i started my layby on November 2025 i finished it on the 29th of January 2026. I am told they are not sure when stock will be delivered, they told me stock will not on my (sealy columbia bed) because the warehouse is able to see that there is 1bed left in their shop(the bed on display) i was advised to take the dirty bed on display which every sleeps and sits on to test drive the bed, without a discount, where on earth have you heard of something on display going for the price of something brand new from the plastic. Even cars on display are reduced prices, what's so special about your bed on display. I must pay the same price with someone who paid for a wrapped brand new bed.. for a bed on display. They should have told me from the word go that there's no stock, i would have choosen another type of bed, now I'm told the warehouse don't deliver new beds whilist there's still bed on display.... Can i please get what i paid for and stop with your silly nonsense what kind of customer services is this. I will inform everyone who wished to purchase from you about the poor customer service i got. My contact details are *** Your sales people told me to pay for delivery it will cost me R300 then i will be able to get my bed on 31 January 2025, i stay 2streets away from the branch, i have my own transport, i even asked for the warehouse location in Alberton so that i can collect my bed they said you can't collect by the warehouse, i have heard so many bad reviews on sleepmasters and their bed especially restonic but i decided to ignore all that, i call your customer service and i was told to wait about 5-7 working days while by your store i was told they just received stock from the warehouse so they won't have any deliveries, they even failed to give me a date on when to collect my bed which i have fully paid in 3months

Please get back to me