HORRIBLE SERVICE AT BRADLOWS (SLEEPMASTER)

I bought a bed on their online website on Sunday, I called them after 48hours to check if they received my order, there was no tracking information online, or even on my account, when I call them to cancel the order, I was redirected so many times, I laid another complaint today (4days) later but I have not received any useful information. I just need a bed to sleep on, I feel like certain companies take advantage of people that have nothing. One of their customer service ladies spoke in Xhosa even after indicating that I don't understand what she was saying and kindly requested that she speak English, she just hung up, I had to call again and I was redirected again....what horrible service! I would never recommend this company to anyone!!! I just hope I receive my LAST money back because it doesn't seem like it's going to happen anytime soon.