1 reviews | Active since Mar 2020
Horrible and bad delivery service
I bought a bed on Monday the 26 Feb 2024, I included my mattress protector and I paid for a delivery fee service.. My husband took an unpaid day from work for Friday 1st march 2024 as he was promised that the bed would be delivered on that day, we called to find out about the delivery and they said that it would be delivered on Monday the 4th of March 2024 and and other unpaid day he took and it was still not delivered, we contacted the store and they said it's not going to be delivered which we logged a complaint already, Tuesday the 5th march 2024 my husband got a call to say that the bed is going to be delivered on the 7th march and again he took and unpaid day from work, when we called today they said that the driver was already at the warehouse and that our bed is not part of the delivery schedule and the driver is unable to go back and that our bed will be delivered on Friday the 8th march 2024.. So you tell me how many Unpaid days should my husband now take for a bed that isn't going to be delivered? I feel that the people at this company is *********** and can't deliver their promise to customers.. I either want my bed today or I want my refund today.. I'll be going on all platforms to express my anger towards this company.. When we called the call center all they can do is log the incident but they never get back to us.. I'm angry and I would never recommend their delivery service, it's expensive and they can't even deliver when promised.. I want regional to contact me..
