False Advertising

I ordered a promotion bed that offered a free air fryer. When the bed was delivered the air fryer was not on the shipment. I asked the driver where the air fryer was and I was told it was not on the order. I then attempted to email sleepmasters whom also informed me that the air fryer was not on the order. However I have proof that it is based off the order history that I had made. I then sent the screenshots to sleepmasters support and immediately after that no response from them. I then attempted to contact them on Tuesday via telecommunications and I was given a reference number and told that it will be escalated. I called back later that day to ask how far it is and I was told it takes 24 business hours for some sort of resolution or contact. It’s now the 3rd day and I’ve heard nothing, no emails nothing. I called back today again to find out what is happening and I was told that the matter has to be escalated again as they have no feedback from Jet Park warehouse. I then asked if I could contact someone there to resolve the issue and I was given a switch board number to call the warehouse. So now I need to do customer service myself too. So in other words it’s false advertising to lure you in to buy specials that they don’t promise on! The frame on my mattress is also bent from delivery. Do NOT trust this company for any after sales support they WILL leave you in the dark