Extremely poor service from the online team

Extremely poor service and lack of communication

I paid my online lay-by on the second of April 2026. I had to call atlist 3 times to get them to allocate the payment. Ever since I started paying my Lay-by I have not received any communication. After 3 days since paying it off, no communication. They only taking action today on the delivery after I was on a call with 2 consultants for 30 minutes.

I have never had such a horrible experience ever since I have started by online.