Extremely poor service and delivery

I have purchased a new bed from sleepmasters on the 10 July 2021. It is now the 06 August 2021 and I have still not received my bed. Every time I had phoned customer service, the nearest store or even go into the nearest store, they have too many different excuses. 1. I will receive my bed Thursday - Thursday never came 2. My bed is in the piertermaritzburg warehouse 3. My bed is in Durban warehouse, but the warehouse is closed. 4. My bed is in JHB warehouse 5. Again my bed is Durban warehouse 6. Today, they say that it would be here today at 10am, 10am came and no bed. I phoned again and was told my bed will arrive today, it's coming from JHB. Still no bed. I phoned again at 16.55 asking for updates on my bed and was told it is still arriving. I asked for the delivery driver contact details and was told that they don't know.