EJvV
Ella Jansen van Vuuren

1 reviews | Active since Jul 2020

10 Jul 2024, 09:10

DO NOT SUPPORT SLEEPMASTERS! SAVE YOURSELF THE FRUSTRATION!!!!!

What an absolute pathetic company do deal with. I bought a bed on Lay-Buy and paid on their website with my card. Settled it on their website with my card and when I called in to find out when they will deliver my bed I get told there is money outstanding and I should send them proof of payments. I had sent one on the 27th of June for a payment made in June and today is the 10th of July and it has still not been allocated. Sent through all the payment receipts on Monday and I am currently holding on the line as it has still not been allocated.

What an absolute joke of a company. I can fully understand if it was EFT payments but If I pay on your website with my card using your payment gateway how can it take almost 2 months to allocate a payment,

Team leaders/Managers simply do not reply to your emails and no one can assist.

DO NOT PURCHASE FROM SLEEPMASTERS!

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