Disappointment regarding the delayed delivery

This is to express my disappointment regarding the delayed delivery of my bed. It has now been two weeks since I paid the warranty fee, and I was informed that the delivery would occur on Saturday. This arrangement was specifically made because there is no one available to receive the delivery during the week. Unfortunately, despite waiting the entire day on Saturday, the delivery team did not arrive, and I received no communication from Sleepmasters regarding any delay or rescheduling. This lack of communication is extremely frustrating and has caused significant inconvenience. ***