Bed not delivered

Bought a new bed from sleep masters hibiscus mall in Margate. Received good service from sales person. Then it went downhill. Got messages saying the bed was in process of being sent. Then I got a message to say it had been delivered. I phoned the number given to try trace my bed. I was told they can't help. Finally managed to get hold of the branch who said the bed has not been sent yet. When it did arrive it was left as is and the delivery staff left. I then found the Serta bed legs were damaged and not fitting correctly. All an all not impressed with the product and the after sales service.