Bad service

Hello Peter

I Bought a bed a sleepmasters last year August as times goes on I realised that the bed is not comfortable,it is making a lot of noise and I feel wires when I'm sleeping.

I decided to go and complain to the store,the branch manager advised to upgrade the bed from Edblo to Sealy.I did and I paid the difference after that I got 1 call from Edblo asking me about the bed thereafter there was no communication except when I call the the store to ask when is the bed going to be delivered because I was told that ot will take a week.

Today I received a call from Sleepmasters Protea Gardens saying the Regional manager said they are no longer allowed to do upgrades therefore they will change the mattress only. I so angry right now I want the money to reflect into my account to day because I did what the manger told me to do but they are not delivering.I can be the one who should wait for my money after I waites for the bed for weeks.