Bad service

My name is Kgakgamatso Skosana in May last year I bought an alana bed at sleep master in Attridgeville,from day one the bed was giving me problems it was sinking and the springs was making noise,I went to the store to report the bed and in a months the bed was exchanged,and in two weeks time the new bed was doing the same,I went back to the shop to report and this time the assessor said it was the base that was faulty,again they exchanged the base got home that night there was no difference,went back again to reports again the bed was checked and this time was it was the matras and one of they consultan called me to tell me that my bed will be exchanged but I will have to pay warranty fee,I asked why because the bed was faulty from word go,I told her I won't pay that money, it's not my problem their beds is not quality, and it's been two months trying to sort this bed issue out and it looks like no one is prepared to help me,the consultant at the store takes me from pillar to post,I want people to know of the bad after service that sleep master give and how they sell goods that are not of quality.

Thanks in advanced K Skosana