bad service

<p>Me and my husband went to sleep master t layby a bed , we found something cheaper and went back to cancel the layby, that was the 045/06/2016 till today still nothing as they told us will be called within 10 working days on the 02/07/2016 went back to the store spoke to Linda she was very rude and told us it’s not her job to do refund as she said she sent the documents to their refund department and she said that’s her job and they told us she will call us on 05/07/2016 which she did not then on 06/07/2016 called the call center and spoke to Jade she gave me number to which was invalid called again got the number that just ring no answer called again and request to speak to the manager or supervisor they told they are out they don’t know when they are coming back. She gave me incorrect email address and also Linda gave incorrect cellphone number</p>