Bad product, worse service

<p>I bought a bed from Sleepmaster in Swellendam. Within 2 months I am unhappy and have back pain like never before. Trying to sort out the problem with the staff in the shop is a nightmare. They never call you back and make you wait for days before reporting the problem to their superiors, only to tell me I can't have a full refund. The Consumer Protection Act states that if a consumer is unhappy with the product, rhe can insist on a full refund in cash. I do not want to do business with them and would like to take my money and spend it at a bed shop that actually wants to do business. The staff clearly doesn't know how to do their jobs and doesn't care to figure out how to do so. Horrible service, horrible product. Thanks for the nightmare.</p>