Bad customer service

Good day

I am very disappointed with the service I continue to receive from Sleepmasters Denlyn regarding the exchange of my bed. I constantly have to follow up myself because no one contacts me with updates or feedback.

This lack of communication and customer service is unacceptable. I expected better support and professionalism from your team. Please provide me with a clear update on when my bed exchange will be completed.

I would appreciate urgent attention to this matter.

Kind Regards Obed