A month of frustration without a bed!

The most horrible experience of my life! Bought a Restonic Barbados Queen base on the 10th of January 2024, realised it had issues and went back to Sleep masters on Friday the 12th. I was told to wait for the Restonic warehouse to give me a call and they would assist, days later I decided to call the warehouse and the issue was only resolved on their system on the 25th of January and because I had expressed how much Restonic was a disappointment, I was told to go back to the store to choose another bed, I topped up or upgraded to a Seally bed. Today is the 13th of February 2024, the new bed has not been delivered nor has the faulty Restonic bed been collected. I am truly frustrated! When I call sleep masters I am told help desk will revert back to me: it has been a month of back and forth!