Worst bed ever!

Item: SLEEP MONK
Rating: 2
Author: Jessica B

We purchased a king size xl bed. It comes with 2 small bases with 4 legs each. First Month the one bed frame broke and they then swapped it with something they called the new model with 6 legs. Now about 2 years later one of the bases middle legs broke so i decided to look whats up soo oppend it up the whole leg connecter is attached to a very thin piece of wood and the wood broke in half making the leg connecter loose..Fistly i can clearly see that they use off cuts of wood. And cardboard for the top?? I really want to go do research on this becausr it doesnt mske sense. WORST CHOICE I MADE. i should of gotten a other bed at another bed place. A bed should last about 7 years minimum. Its been 2 soo no. Never buying from Sleep Monk again

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Replies (1)

SLEEP MONK's replyOfficial

11 Apr 2025, 17:12

Hi Jessica,Thank you for sharing your experience — we’re truly sorry to hear about the disappointment and frustration you've encountered.We always strive to deliver durable, quality products, and it's disheartening to hear that the bed didn’t meet your expectations. While we have made several improvements over time, it’s clear that your experience fell short, and for that, we sincerely apologize.Your feedback is important to us and helps highlight where we need to improve — particularly around the materials and long-term strength of our base structures. We'd like to investigate this matter further and see how we can make things right.Could you please email us your original order number and photos of the damage to ***? Our team is on standby to assist with a resolution.Thank you again for your feedback, and we hope you’ll allow us a chance to restore your confidence in our brand.Warm regards,
The Sleep Monk Customer Support Team
#SleepMonkCares #CustomerFeedbackMatters

SLEEP MONK's reply11 Apr 2025, 17:12

Official