1 reviews | Active since Sept 2022
Contractual gym tactics
I have been looking for a gym and I was informed about Slater. My ****orkers and I went to check out the facilities and we got some information on how they operate, their classes and the R100 special. I told them I would consider joining and indeed later I come back to sign up. However the information now given was different the second time around. The card fee was now R50. I was given a paper to fill my details first without the explanation of the terms and conditions. I informed them that I will not be signing a contact with no terms and conditions.It is then that they printed it out for me to read myself. The only thing that was mentioned was the R88 debit, which would go off in November to counter the yearly price increase. We later come to realize about other discrepancies and my colleagues requested to see the manager and a young lady was called whilst training to assist, under false pretense of being the manager. That is when I requested to cancel and get a refund of the R50 card fee. The consultant apologies and mentioned that he was dealing with a lot on a personal level. I took every paper trail that had my details and let. My advice, do not be hasty when making a financial decision. Patients will save you a lot of headaches.
