Bad Treatment from Slater Gym Manager

I am a Slater member for almost two years and I recieved a very bad treatment and attitude from the Slater Gym manager Zakhele Mokoena.

I had left my access card yesterday and the employee by the help desk granted me access.the following day I asked the lady to grant me access for today only enquiring about a new card and how I will replace it tomorrow since I don't carry any cash to the gym. (e i lost my card) and she told me about a rule that was quite new to my ears.I then asked for the manager and she told me that he is not around.mind you I come from home...19 kilometres away..I prioritize gym.. Anyway I asked one of the members to open for m so I can gym ,on my way to class the lady by the front desk decides to call the manager and they both harass me infront of the members..The manager also arrogantly insisted that I cancel my membership and go join one of their competitors.I was embarrassed. I thought the manager would make the situation better.

I have signed the cancellion form but I will not pay half for the disgusting treatment I received.

Some of your managers need proper training they lack communication s****s.