WHEEL CHAIR ASSIST -

MY HUSBAND IS TERMINAL, WHEN WE BOOKED HIM IN FOR THE FLIGHT WE ASKED FOR WHEELCHAIR ASSIST AS HE STRUGGLE TO WALK. IN CAPE TOWN HE WAS TAKEN FROM THE BOOKING AREA AND ASSISTED TO THE PLANE, ON ARRIVAL IN JHB HE WAS TAKEN OFF THE PLANE AND WHEN THEY GOT TO THE DOOR COMING OUT FROM THE ARRIVAL AREA TOLD TO GET OFF THE CHAIR AS THEY NEED IT. HE HAD TO TRY AND FIND THE PERSON THAT WAS PICKING HIM UP NOT KNOWING THE AIRPORT AND WE ALL KNOW HOW BIG THE AIRPORT IS. HE CAN BARELY WALK WHAT WAS THE R150.00 PER TRIP FOR WHEELCHAIR ASSIST THAT I PAID FOR. ALL YOU COULD DO WAS TO ENSURE THE PERSON GOT TO THE VECHILE THAT WAS COLLECTING HIM. NOT JUST LEAVING HIM TO FIND HIS WAY.