VERY VERY DISSAPOINTED

On the morning of the 16/09/2015 I arrived at the skywise counter with my 85 yr old gran who was travelling to cpt.the booking was done by myself and I had e mailed the proff of payment ,but for some apperent reason she was not on the system,i was directed to ticket sales where I needed assistance ,I was greeted by a lady called lerato who checked on the system for me and confirmed that the booking was not there,she furthure went on to question me if I had sent the proof of payment off,which I rep**** and said yes as she was holding it in her hand,she asked me the same question 3 times and I rep**** 3 times ,speaking to a mentally challenged person would have been easier.this is a new airline but I will not recommend it or use it myself because of her lack of eticit and customer service.thanks leon ,u sorted my issue with a smile.but as for lerato your attitude stinks I am greatly disappointed.as a new airline you are to attract customers and not treat them the way you did me.i am the reason you get a salary.your lack of knowledge also surfaced as you passed the buck to leon.this is the very last time I will use this airline no matter what the rates are but I will get good service