Taken Payment with no service

With reference to my booking I made on friday 23 October 2015 and paid for via the Skywise website. I made two seperate bookings and paid for these bookings seperately on the Skywise website. One booking was confirmed immediately which was my daughter flying from Cape Town to OR Tambo on saturday 24 October 2015. The other was booked and paid for for a return sunday 25th October 2015 by my daughter, whereby the funds left my account to Skywise but I never received confirmation via your website, flight 06G6WQ. I contacted Skywise and they said they had not received my payment. Then I contacted my bank and they gave me an authorisation code to give to Skywise as a form of guarantee for the payment. I gave Skywise this authorisation code telephonically and via email, it was never sorted out. Various phone calls to Desmond, Novile and finally Thapang no luck. Finally Thapang PROMISED and assured me per telephone on friday afternoon it will be sorted out on friday and that he was just waiting for Skywise accounts department to authorise. On saturday morning my daughter checked in for her flight just to learn they could not confirm the return flight..I call this theft from the poor