Struggling 4 weeks to get a fix price

I went to the ticket sales office in Cape Town asking for a special rate because I would be flying every weekend from cape town to Johannesburg and back.<br> <br> They said they will come back to me... this has not happened.....<br> I then phone the call center who in return said that they would send me a quote .... I got a blank email with out a quote...... I have rep**** on the email asking then to please attach the quote.... I got nothing back.<br> <br> I then got the email address of the person answering their Facebook page who directed me to a different department. I emailed them and them and in return asked me to specify dates .... I email them back explaining my travel arrangements. <br> <br> They mail my back with a price that did not make sense I phoned the manager and explained my travel arrangement with him/her. They promise me a letter detailing what we have discussed by close of business. It has now been 3 working days since the call and nothing yet. I tried calling them but all I got was the managers will cal me back.<br> <br>