STILL WAITING FOR REFUND - 55 WORKING DAYS LATER!!

I purchased tickets from CPT to JNB for the 5th Nov through Skywise. In July I received an email from Skywise to say that they are delaying the flight by 20 mins. We have a connecting International flight, and taking into account any delays, 20 mins was too much of a risk - so we had to cancel the booking.<br> <br> I first requested cancellation and a refund on the 27th of July - this was agreed via telephone and I was told I would have to wait 21 working days - perfect! 21 working days was up and I hadnt received my money, so I contacted skywise, who had no record of this cancellation and we had to start the process all over again - I sent all documents to Nada who promised she would process the refund and I would get my money within 21 working days (was last week Friday) I have still not received my money. I contacted the call centre and they handed my complaint to Nqobile Twala who also requested some more info - because the refund HADNT BEEN PROCESSED!!! and told me she would expedite the request and I would receive the money during the course of this week - I STILL HAVE NOT RECEIVED IT - 55 WORKING DAYS LATER!!!<br> <br> RATHER PAY THE EXTRA COUPLE HUNDRED AND FLY WITH A REPUTABLE AIRLINE!