Not impressed at all - Bad service for new company

I'm shocked by the terrible service , I booked a flight online and but the date was incorrect , I called the 0861 contact numb dealt with 2 agents explained my story more than 3times then demanded to speak to a manager , the last person I spoke with was Aneesa Taliep she promised she will get senior management (Daniel) to assist me as I needed my flight changed, NO1 got back to me , they **** to a friend of mine that followed up for me saying all was resolved when it was not , for a new company of 5 weeks old 1 would expect great customer service , NONE WAS RECIEVED!! also their website claims free coffee..LIE! no coffee on the flight..im disappointed and will inform lots of people to NOT use Skywise. I needed to be in Jhb on Wed 14.04.15 for a funeral which I explained how urgent this was, but NO1 made an effort at all , therefore I am totally upset and shocked that a new company made No effort or apologised or even tried to assist me!!!!