1 reviews | Active since Jan 2015
No refund as promised
After a 2 hour delay of a Skywise flight from Cape Town to Joburg on the 7th of June we were told that the flight has been cancelled. The following options was given - either book a flight with a different airline immediately at a very high price and we'll get a full refund of this cancelled flight (PROMISED by all Skywise personnel) or take a flight the next day on Skywise.<br> <br> Because I had to get to Joburg ASAP I had to book another flight (very costly!!). I have sent 4 emails for the past month to Skywise with a copy of my boarding pass asking for the refund but I haven't even received a response yet!!! Highly unlikely that I will get a refund!<br> <br> Don't book with Skywise! It's not worth it to save the money!! I will never book with them again. There is enough other low cost airlines available!<br> <br> Very dissappointed.
We sincerely apologise for the inconvenience caused by the cancellation of the flight. This was due to a bird strike which was beyond our control.
Your booking was refunded through Travelstart and the refund should have been passed to you already.
Please confirm receipt of the refund.
Kind regards,
Skywise
Best regards,
We sincerely apologise for the inconvenience caused by the cancellation of the flight. This was due to a bird strike which was beyond our control.
Your booking was refunded through Travelstart and the refund should have been passed to you already.
Please confirm receipt of the refund.
Kind regards,
Skywise
Best regards,
