VM
Venette M
1 reviews | Active since Mar 2010
04 Sept 2015, 15:12
Most pathetic service
We arrived 10minutes after check in closed still half hour before departure. The people at skywize had NO sympathy and did not even try to get us onto our booked flight that we paid a lot of money for. I believe that something could've been done in this case as it was not our fault we were late. I will NEVER EVER FLY or even recommend this excuse of an airline to anyone.
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Skywise's replyOfficial
10 Sept 2015, 18:43Hello Fo***2,
Kindly note that on-time performance is one of the key roles of airlines this entails that certain procedures need to be in place. Due to other processes involved we close our check-in counters 45 min prior to departure. We do apologize for the inconvenience you suffered.
regards,
Skywise
Kindly note that on-time performance is one of the key roles of airlines this entails that certain procedures need to be in place. Due to other processes involved we close our check-in counters 45 min prior to departure. We do apologize for the inconvenience you suffered.
regards,
Skywise
Skywise's reply10 Sept 2015, 18:43
Official
Hello Fo***2,
Kindly note that on-time performance is one of the key roles of airlines this entails that certain procedures need to be in place. Due to other processes involved we close our check-in counters 45 min prior to departure. We do apologize for the inconvenience you suffered.
regards,
Skywise
Kindly note that on-time performance is one of the key roles of airlines this entails that certain procedures need to be in place. Due to other processes involved we close our check-in counters 45 min prior to departure. We do apologize for the inconvenience you suffered.
regards,
Skywise