MK
Malan K
1 reviews | Active since Oct 2015
03 Nov 2015, 12:50
LIES LIES LIES!!!
Received a complimentary voucher. When try to book flight, voucher has already been used. when contacting the call centre. no assistance was provided, only email was send to say that the query is now closed. Again absolute SHOCKING Airline!!!! DO NOT USE THEM!!!<br>
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Skywise's replyOfficial
26 Nov 2015, 11:22Hello Malank,
With reference to an email sent to you on 3 November 2015 at 14:19. It is unfortunate that you refused our assistance when we called you shortly after the incident. The was voucher offered to you as a token of our apology and it is still valid in your name. We are still open to assisting you in this matter. You are welcome to contact us at any time.
Regards
Skywise
With reference to an email sent to you on 3 November 2015 at 14:19. It is unfortunate that you refused our assistance when we called you shortly after the incident. The was voucher offered to you as a token of our apology and it is still valid in your name. We are still open to assisting you in this matter. You are welcome to contact us at any time.
Regards
Skywise
Skywise's reply26 Nov 2015, 11:22
Official
Hello Malank,
With reference to an email sent to you on 3 November 2015 at 14:19. It is unfortunate that you refused our assistance when we called you shortly after the incident. The was voucher offered to you as a token of our apology and it is still valid in your name. We are still open to assisting you in this matter. You are welcome to contact us at any time.
Regards
Skywise
With reference to an email sent to you on 3 November 2015 at 14:19. It is unfortunate that you refused our assistance when we called you shortly after the incident. The was voucher offered to you as a token of our apology and it is still valid in your name. We are still open to assisting you in this matter. You are welcome to contact us at any time.
Regards
Skywise