BH
Bradley H

1 reviews | Active since Sept 2015

28 Sept 2015, 14:37

Flight cancelled -Zero correspondence from Skywise

I booked and paid for a return flight on skywise. About 36 hours before the flight, I received an email with a letter stating the flight has been cancelled. I have responded via their email line and both Call centre numbers (as per their request). All i wish to do is ensure they make an alternative arrangement so as I am still on a flight to Cape Town to conduct business. I have had no help from the call centre or the [Email Removed] email address which first informed me of the cancellation.<br> I now sit in Jhb crossing fingers that I'll be able to get to CT tomorrow! Even after I booked a flight last week? And in less than 18 hours my original flight was due to take off, but I can't get hold of 1 person to rectify the situation???<br> Surely a customer service industry such as the airline industry can't treat customers as such???<br>

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