All contact details blocked and still no refund

On the 9th October 2015 i booked a flight for the 10th December 2015. The flight i booked was a birthday gift for my mother inlaws 60th birthday to fly from cpt to jhb. I paid the amount of R730 via eft. I then heard skywise was grounded. I contact the call centre who stated i must request that my bank does a recall of the payment. My bank rep**** saying they cant. Once again i phoned the call centre and Francina stated she has requested my refund and took all my details. Weeks later still no response and now all the contact details does not exist. Eventually i had to use 16 000 voyager miles to book a new flight for my mother inlaw and still no response from skywise. I have phoned more than 8 times and sent emails to the refunds department and no1 is responding. <br> <br> I would really like my R730 back!!!!! Im am beyond disgusted that i have not received any form of communication or service for that matter to the point where i cant even follow up on my refund.